At EATS, we are committed to ensuring the confidentiality and security of your personal information. We are bound by the Privacy Act 1988, including the Australian Privacy Principles (APPs) set out in the Act, to ensure we meet our requirements in our dealings with you.
You provide Ethical Accounting & Taxation Services referred also as “EATS’s with your personal information when you ask for information about EAT's services, when you access and use the EATS’ website and its affiliated websites, and/or when you submit an application with EATS.
By using and accessing this website or by submitting an application with EATS, you have consented to EATS collecting, maintaining, using and disclosing personal information about you and provided by you or by another person as described below.
In most cases, we collect personal information about you directly from you. However, in some cases if you give us personal information about another person, you represent that you are authorized to do so and agree to inform that person who we are, that we will use and disclose that information for the relevant purposes set out below, and that they can access the information we hold about them.
We are required by law to collect information to identify and verify you. EATS may make enquiries as to your identity(ies) and other personal details. For instance we may ask for identification such as your name, address and date of birth.
The Privacy Act also protects your sensitive information. While EATS usually does not need to collect, use or disclose sensitive information about you (such as health information), if we require such information we will only collect it with your consent, except where otherwise permitted by law.
If you do not provide the personal information that we request, we will generally not be able to provide you with EATS products or services.
The information requested in any application completed by you is required to enable us to provide a service to you. That information, together with the information collected and maintained by EATS during the course of our relationship with you, is used to provide, manage and administer the services to you.
The general rule is that we will not use or disclose your personal information other than for the purposes stated at the time of the collection. If we want to use your personal information for another purpose, we will seek further consent from you, unless that other purpose is related to one of the original purposes of collection and you would reasonably expect us to use your personal information for that other purpose.
It may be necessary for EATS to disclose your information to our representatives, employees, agents and affiliates for the purpose of providing services to EATS. Our representatives, employees, agents and affiliates who have access to personal data obtained through the EATS website are obliged to adhere privacy.
Personal information will only be disclosed to third parties other than those we have specifically identified if you have consented to the disclosure; if you would reasonably expect us to disclose information of that kind to those third parties; if we are authorized or required to do so by law; or it is necessary to assist with law enforcement. For example, we may disclose your information to governmental agencies or entities, regulatory authorities, or other persons in line with applicable rules, official requests, orders, subpoenas or similar processes as either required or permitted by applicable law.
Ethical Accounting & Taxation Services referred also as “EATS”may have to send your personal information to service providers or other third party providers outside of Australia to assist with our product and services. Where we do this, we make sure that appropriate data handling and security arrangements are in place.
EATS takes all reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification or disclosure
By accessing this website you consent to us sending commercial electronic messages (including messages about our products and services) to any electronic address which you provide or for which you are responsible. You warrant that you have authority, either as or on behalf of the electronic account holder, to provide this consent and agree that until you withdraw your consent by providing written notice to us or using an unsubscribe facility in the message, we may continue to send commercial electronic messages to those addresses.
You have the right to seek access to and update or correct the personal information we hold about you by calling us on 0413 256 985 , by writing to us via email at firstname.lastname@example.org or via mail at 8/258 Queen Street, Campbelltown,2560.We will try to make your information available within 14 working days of your request. If you make an access request, we will ask you to verify your identify. There is no fee for requesting access to your information. We ask that you promptly notify us of any changes to the personal information that EATS holds about you. This ensures that your personal information is up to date.
You may ask us at any time to correct personal information held by EATS about you, and which you believe is inaccurate. If we disagree with you as to the accuracy of the information, you may request that we attach a statement to that information noting that you consider it inaccurate or incomplete.
Please note that requests for access to your personal information may only be made by you. Another person who you have authorized to make a request on your behalf, such as a legal guardian or an authorized agent cannot access your personal information from EATS directly. We will require you to verify your identity, to our reasonable satisfaction. Depending on the nature and/or volume of the information that you request, an access charge may apply, but not to your request for access itself.
Ethical Accounting & Taxation Services referred also as “EATS”is committed to resolving your privacy complaint as quickly and efficiently as possible. Should you have any questions or complaints about your privacy please contact the EATS Privacy Officer at email@example.com, or put your privacy complaint in writing and send it to us at 8/258 Queen Street, Campbelltown. EATS will try to resolve your privacy complaint within 14 working days. When this is not possible EATS will contact you within that time to let you know how long we will take to resolve your privacy complaint.
If a complaint is not resolved by EATS to your satisfaction, you may access an external dispute resolution service or apply to the Office of the Australian Information Commissioner (OAIC) to have the complaint heard and determined. You can contact OAIC by calling them at 1300 363 992, online at www.oiac.gov.au or writing to the Office of the Australian Information Commissioner, GPO Box 5218 Sydney NSW 2001.
We take steps to protect your personal information from misuse, loss and interference. We also protect it from unauthorized access, modification, disclosure.
We keep your personal information on our computer databases which are held in Australia or outside Australia. All computer-based information is accessible to authorized personnel only and is protected by the use of access passwords.
If we no longer require your personal information for a purpose, for example, to manage your financial product or provide you with a financial service, then we will take reasonable steps to securely destroy it or permanently remove all identifying features from that information.
We collect statistical information about visitors to our websites such as the number of visitors, pages viewed, types of transactions conducted, time online and documents downloaded. This information is used to evaluate and improve the performance of our websites. Other than statistical information, we do not collect any information about you through our website unless you provide the information to us. We do not store any of your personal details when we do this.
When cookies are used on our websites, they are used to collect the statistical information referred to above, in addition to allowing you to access your account online. When you access your account online, a cookie will be created which uniquely identifies your computer and your username and password. This means that you do not have to re-enter those details each time you want to access your account online. Most internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. If you reject all cookies, you will be unable to access your account online. You can also delete cookies from your computer after they have been created.
If you have any further questions about privacy at EATS please contact us by:
Calling: 1300 857 958
Writing to: EATS Privacy Officer, PO BOX 260 CAMPBELLTOWN, 2560.